Week 8 Discussion
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Conflict Resolution Tactics
The article from Forbes in this week’s materials offers 14 ideas or tactics that can help in dealing with conflict at work. Pick two tactics from the article that you believe are especially relevant for HR. Then respond to the prompts below:
List the two tactics for dealing with conflict that you selected. For each tactic, explain why it is especially relevant for an HR professional.
Find an example of a workplace conflict, from your own career or from the news, which might have been managed better using ideas from the Forbes article.
Briefly describe the conflict situation and explain the actual outcome.
How could the outcome have been improved using one or more ideas from the article? Be specific about which tactics would have helped and why.
Share an example from your own professional life where you have either taken on the role of pastor-parent or have benefited from the support of a pastor-parent type.
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