Instructions: Imagine that you are a member of a Quality Improvement Team. Identify a problem in healthcare to apply the DMAIC process to reduce waste, and error or improve patient satisfaction. Be sure that the problem is manageable and specific versus broad in scope. For example, while the nursing shortage is too broad in scope for this assignment, consider investigating efficient staffing of a local emergency department experiencing fluctuating patient volumes over times of the day/days of the week. Find credible and recent sources (within 5 years) to support your discussion of the problem. You are creating your own DMAIC process for your problem rather than reporting on how a single article employed the DMAIC process to a problem of practice. The use of multiple sources to support your claims and interventions adds credibility and integrity to the quality improvement process.
You can access a listing of Six Sigma successes in healthcare by visiting the link https://www.isixsigma.com/healthcare/measuring-six-sigma-results-healthcare-industry/
Format
Include cover page, level headings, in text citations, and references. Use the APA sample paper as a resource (Module 1, Lesson 3), along with the APA manual and online APA sources. Employ a scholarly voice in writing for this assignment.
Cover/Title Page –
Include the page number in the top, right, one inch margin. Include the title of your assignment. The title should match the topic of your assignment and not the module or assignment title. The title is bolded and followed by two double spaces. The elements following the title include your name, your affiliation (Northeastern University), the course (NRSG 4610 Managing and Leading in Healthcare), your section instructor and the due date of the assignment. The spacing between the latter 5 elements is double spacing.
Text Pages
Title of Paper
The title of your paper should be centered and bolded at the top of your first text page. This title should exactly match the title from your cover/title page.
Introduction
Identify a problem in healthcare services, provide background and details. Introduce the DMIAC step process (just the concept) and the importance to nursing practice. Include a thesis statement, stating the purpose of your paper at the end. Please note that the text immediately following the title of your paper on the first text page is always assumed to be the introduction of your paper. There is no need to include a separate heading identifying it as the introduction. (minimum one paragraph, double spaced, include source(s)).
Define
What is the problem? Who are the patients, and what do they want? What are the objectives?
Provide details and examples of the problem identified in the introduction (minimum one paragraph, double-spaced, include source(s)).
Measure
What are the outcomes? What variables of data are needed and how will they be measured?
Identify the goals for improvement or satisfaction, including sources for rational support.
(minimum one paragraph, double spaced, include source(s)).
Analyze
How will data be collected? How will data be analyzed? How will data be displayed?
Provide a visual example of how data is displayed (any type of chart, you can create your own or use one from a source- include citation) (minimum one paragraph, double spaced, include the source(s)).
Improve
What interventions are you posing to improve the process or outcomes? (minimum one paragraph, double spaced, include source(s)).
Control
How will the process or outcome be evaluated or maintained? (minimum one paragraph, double spaced, include source(s)).
Conclusion
Provide a summary of the steps and reinforce the thesis statement (no new information in the conclusion).
Reference Page
Provide APA references, all sources should be within 5 years.
Assignment References
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