The focus of this project is to select a new innovative technology or application concept (something new and not currently on the market) for a specific technology or application that will be developed and ultimately marketed. The new technology or application concept selected for this paper will be used as focus for the remaining written assignments. I already have the project started, the topic explores the potential of artificial
intelligence (AI) in revolutionizing customer service solutions within the healthcare and retail
sectors. In the files are essay 2 and the other prompts.
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