Title: Analyzing the Rollout of HealthCare.gov: Political and Technical Rationality, Counterfactual Situations, and the Make-or-Buy Question

Please read the case analysis “Managing the rollout of Healthcare.gov” at the end of Chapter 6. Answer the following questions.
– Analyze the HealthCare.gov rollout process in terms of its political rationality and technical rationality.
– Consider each of the counterfactual situations posed. Assume that all other aspects are held constant except for the alternative specified:
a. What, if any, details of the case would you expect to change as a result of the alternative condition?
b. Do you expect the outcome would have changed? On the basis of your analysis, to what extent was the alternative factor a causal mechanism in producing the outcome that actually occurred?
– Consider the make-or-buy question in the context of HealthCare.gov. Should the design, rollout, and implementation of HealthCare.gov have been contracted out or kept in-house? Use these frameworks described in the chapter to analyze this question:
a. Inherently governmental activities
b. Complete/incomplete contracts
c. Principal-agent
d. Transaction costs