“Improving Customer Focus and Maintaining High Standards in Human Resources: A Guide to Effective Solutions”

kindly note that I failded this two questions and I have a feedback to re-write:
2.2 please follow the attached feedback (word count 338)
Summarise the ways in which you
can be customer-focused, and standards-driven in your own context
(AC 2.2).
There are two
parts to this answer:
1)    Give an example of how HR can be customer
focussed/ deliver a good customer service
2)    Give an example of how HR had to maintain high standards/
high quality in their work.
1.5 please follow the attached feedback (word count 385)
Recommended two solutions to the two issues
identified.
please strike off the old answers