Please read the case and respond to these questions:
King v. Head Start Hair Salon
1. Who filed the lawsuit and why? What did the plaintiff want the court to do?
2. What is wrong with King leaving her job – isn’t this America? Can’t a person work wherever they want?
3. Why was Head Start so concerned with King leaving her job and getting another one so close to them?
4. What does the Appellate Court decide and why?
5. What does the Appellate Court suggest that the Trial Court should do?
Category: Business and Management
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Title: “Analyzing Employment Discrimination: A Case Study of King v. Head Start Hair Salon”
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“Reflecting on Contemporary Leadership: A Personal Experience in the Pharmaceutical Industry”
Details
This task requires you
to write an essay (maximum 1700 words excluding title page, references and
appendix). Your essay will be marked using the
Reflective Practice Rubric attached. Have roughly 4
references per 500 words.
Task summary
You will use contemporary leadership’s knowledge, theory,
and methodologies to reflect on and analyse a personal experience (Need to
be in a pharmaceutical company background). To do this you will pick a
personal experience that fits one of three situations and use a
structure based on Gibbs Reflective Cycle to write an essay (maximum 1700
words, excluding title page, references and appendix) that meets the criteria
outlined.
In completing this task, you are expected to draw upon
broader knowledge about contemporary leadership. Including references to other
readings to support and contextualise your opinion is required.
Task description
Select one of the following:
A challenging situation where you were working on a project and
needed to demonstrate leadership in a group.
A positive or negative situation where you observed a real-life
example of leadership.
A positive or negative situation where you were a follower working
on a project under the leadership of someone else.
Use the following essay structure (based on Gibbs
Reflective Cycle) to describe, analyse and reflect upon the situation. It
is expected that you will use the relevant literature and theory of contemporary
leadership (such as Transactional leadership, transformational leadership, different styles of
motivation, four work styles of team members and their work styles, defining
mission, visions, the blue ocean strategy and Freytag’s Pyramid, creation and
promotion of a positive work culture, importance of mistake-making in
leadership growth and business development, technology advancements are
altering the traditional workplace, decentralised work and decentralised
leadership) to understand, analyse and reflect on your chosen
situation.
Your essay should be structured using the following
headings
Description
Feelings
Evaluation
Analysis
Conclusion
Action plan
Privacy and confidentiality In
the interests of company and personal privacy, and for ethical reasons, please
do not use the real names of people in your Reflective Practice essay. Please
write on the cover page, ‘The names of people and the company have been changed
for the purpose of the assignment’.
Task conditions
Essays are marked on how well the specific requirements are achieved
in accordance with the assessment criteria in the
rubric.
Essays must follow the APA 7th edition referencing style -
“Self-Service and Technology: Enhancing Customer Benefit Packages and Addressing Potential Defects and Mistakes” “Self-Service Check-In Kiosks in Hotels: Enhancing Guest Experience While Managing Potential Risks”
Prior to beginning work on this discussion forum,
Read Chapters 2 and Chapter 4 of your course textbook, Operations and Supply Chain Management.
Read A Complexity Framework for Project Management Strategies https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edb&AN=163838915&site=eds-live&scope=site&custid=s8856897
Read Increasing Flexibility and Productivity in Industry 4.0 Production Networks with Autonomous Mobile Robots and Smart Intralogistics https://www.proquest.com/scholarly-journals/increasing-flexibility-productivity-industry-4-0/docview/2616134908/se-2?accountid=32521
Technology continues to play a huge role in streamlining operations management. For example, Kodak has a freestanding kiosk where technology and customer labor join to create an output. In this example, you insert your digital camera memory card, choose the finish, quantity, and size of your hard copy pictures, and then print.
Airline check-in kiosks, automatic teller machines, online banking, and firms like eBay, Facebook, X (formerly Twitter), Zillow, and Zappos are also excellent examples where self-service and technology merge to deliver a product, and they are good use cases for this discussion forum.
Describe a situation where self-service and technology help create and deliver a customer benefit package to the customer. Provide examples of how such a system can cause a defect, mistake, or service upset. When possible, select a different example than your peers.
Your initial response should be a minimum of 200 words. Graduate-school students learn to assess the perspectives of several scholars. Support your response with at least one properly cited and referenced scholarly or credible source in addition to the text. Review the APA: Citing Within Your PaperLinks to an external site. and APA: Formatting Your References ListLinks to an external site. resources from the Writing Center for help.
Guided Response: Respond to at least two of your fellow students’ or instructor’s posts in a substantive manner and provide information or concepts they may not have considered. Each response should have a minimum of 100 words and be respectful of others’ opinions and beliefs that differ from your own. Support your position by using information from the week’s readings.
Cierra Deville
Technology continues to play an essential role in streamlining operations management. Wearable devices are among the crucial innovations with the potential to ease individuals’ daily operations conveniently (Feehan et al., 2018). Fitbit represents one of the technologies individuals can use to self-report their health status, with medical professionals viewing and making critical decisions based on the collected data. The Fitbit ECG app creates and records an ECG when you take a 30-second reading on your Fitbit wrist-worn product (Kloppenborg et al., 2023). The Fitbit ECG app analyzes the recording, presents the results on your Fitbit wrist-worn product, and allows you to view your results on your phone or tablet. Self-collected data can be easily used to analyze individuals’ medical history, conveniently reducing the need to attend healthcare centers and get healthcare providers to collect the necessary data. The device offers a perfect way for individuals with illnesses requiring regular blood pressure, oxygen levels, and activity levels to easily monitor their conditions and transmit the information to appropriate devices for decision-making.
However, it is worth noting that the device is associated with specific tracking errors. As with any device, it could be better and more foolproof. It can miss some tracking information or add information that needs to be more accurate. It is often recommended that individuals watch closely to ensure they get the fitness credit they deserve and nothing they have yet to earn.
References
Feehan, L. M., Geldman, J., Sayre, E. C., Park, C., Ezzat, A. M., Yoo, J. Y., … & Li, L. C. (2018). Accuracy of Fitbit devices: systematic review and narrative syntheses of quantitative data. JMIR mHealth and uHealth, 6(8), e10527.
Kloppenborg, T. J., Anantatmula, V., & Wells, K. N. (2023). Contemporary project management: Plan-driven and agile approaches (5th ed.). Cengage Learning.
Matthew Reaume
Self-service check-in kiosks in hotels significantly enhance the guest experience by offering convenience, speed, and personalization. These kiosks allow guests to check in, select room preferences, and obtain room keys without interacting with staff, streamlining hotel operations and improving customer satisfaction.
Benefits to the Customer
Convenience and Speed: Self-service kiosks reduce wait times, allowing guests to complete the check-in process quickly, avoiding long lines and delays.
Personalization: Guests can select room types and preferences directly through the kiosk, ensuring their individual needs are met.
24/7 Availability: These kiosks operate around the clock, accommodating guests at any time, which is particularly beneficial for late-night or early-morning arrivals and departures.
Potential Issues and Service Upsets
Despite these advantages, self-service check-in systems can lead to defects, mistakes, or service upsets:
Technical Glitches: Kiosks may malfunction or experience software issues, such as failing to process check-ins correctly or not dispensing room keys, causing frustration and delays that require staff intervention.
User Error: Some guests may struggle with the technology, leading to incorrect inputs or incomplete check-ins, necessitating additional assistance from hotel staff.
Security Concerns: Ensuring the security of personal information entered into kiosks is critical to prevent data breaches and protect guest information.
Imagine a guest uses a kiosk to check in late at night, successfully navigating the system and receiving their room key. However, upon arriving at the room, they find it already occupied due to a synchronization error between the kiosk and the hotel’s reservation database. This forces the frustrated guest to seek help from the limited night staff, diminishing the intended convenience.
Self-service check-in kiosks in hotels offer substantial benefits but also introduce potential risks. Effective operations management, robust technology infrastructure, user support, and strong security measures are crucial to delivering a seamless and satisfactory customer experience. -
Title: Comprehensive HR Project: Analyzing Company Annual Reports, Developing HR Strategies, Recruiting Options, and Employee Benefits
Comprehensive
Project
This project
consists of research exercises to further engage student understanding of the
key topics in the course. The format
will require well supported statements proving student’s comprehension of the
concept. Proper citation of sources is
required.
Expectations – Thoroughly supported statements addressing the key concept for
each question. One line answers will not
suffice.
Please note this can be 1-2 paragraphs to answer the questions.
1.
Using the internet, analyze the annual
reports of three companies. Explain how
these companies are using their HR processes to help the company achieve their
strategic goals.
2.
You’re the HR manager for a manufacturing organization has just finished
the strategic planning process. The company’s strategic objectives are as
follows:
·
Increase sales by 10% over the next three years.
·
Develop new marketing strategies which will address social marketing and
other digital marketing strategies.
·
Decrease the number of warehouse accidents by 50%.
·
Decrease costs associated with payroll and benefits.
·
Install new technology to manage warehouse orders.
How
do these strategic objectives impact HR? Develop an HR strategy describing how
you will achieve each of these objectives.
3.
Perform an Internet search on professional
associations for your preferred career choice(you can do Executive Assistant
or Marketing Manager). Identify and describe three associations, and explain
the recruiting options listed on their websites (e.g., do they have discussion
boards or job advertisements links? How
effective are they?). What are some
other recruiting sources you would recommend for your career? Why?
4.
Interview a small business owner or an HR
Manager with the aim of writing a summary of the topic “steps the company is
taking to reduce voluntary employee turnover.”
What is the employer’s current turnover rate? How has this changed over the last several
years? What impact has COVID had on
their turnover? What might be some
suggestions to improve their turnover rate?
5. Find a
training video (at least 15 minutes in length) on YouTube from a real company
and determine how effective the video is based on the following:
Type of Training
Delivery Method & Style
Content
Length of training relative to
training need
§ Did this training
consider a variety of learning styles?
Why or why not?
§ How could the manager
or organization measure success of employees who took the training?
§ What type of training
would you recommend?
§ What are the advantages
and disadvantages to each type of training method?
Include a copy of the URL so I may view the video.
6.
You are the HR
consultant to a small business with about 40 employees. Now the firm offers
only 5 days of vacation, 5 paid holidays, and legally mandated benefits such as
unemployment insurance payments. Develop a list of other benefits you believe
it should offer, along with your reasons for suggesting them. Keep in mind the cost for each benefit. This small company won’t be able to afford
expensive benefits.
References
Please provide some
references and cite in the paraphrases when possible. -
Title: The Use and Potential Implications of AI in Company X: A Legal and Ethical Analysis Introduction Company X has been at the forefront of utilizing artificial intelligence (AI) and artificial intelligence robots (AIRs) in its operations.
Please include the following questions in Part 3:
Describe with research support at least three potential legal or ethical issues related to the use of the AI or AIRs discussed for your selected company and include at least one illustrative example for each issue.
Recommend a point of further AI research for your selected business.
Write a conclusion that summarizes your paper and includes the potential implications of AI for your selected business in the next 20 years or so.
This assignment requires you to compile Parts 1, 2, and 3 into one document, which will be your final report on the use and potential use of AI or AIRs in your selected company. Do not just paste the material from weeks 3 and 5 into the final paper. Make necessary edits and rewrite a cohesive single paper adding the final questions above.
A suggested outline is provided for this final paper with other help sources below. Your final report should be 2600-3000 content words, not including title page or references.
APA7 format is required. The APA Sample Student Paper shows you how to use in text citations and format the Reference list. -
“Optimizing Operations and Supply Chain Management at Sephora: A Comprehensive Plan for Sustainable Growth and Customer Satisfaction”
You are to build an Operations/Supply Chain Management Plan for the company Sephora. The purpose of the Signature Assignment is to have students show the entire supply chain (in graphics as well as an 8 – 10-page paper) of how materials are sourced, developed, built, packaged, stored, packaged, transported and stored and to develop the customer experience feedback loop. You are to include sustainability issues as well as cost of goods sold (COGS). This paper is not just to report on an existing company (although you must do that). Additionally you are to identify a problem that this company is experiencing or an opportunity that the company might consider. This problem or opportunity may be included in a Recommendations section for this paper, but the recommendations section of the paper is not to be more than one page of the eight to ten pages of the paper).
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Title: Motivating Performance at the Timber Building Company “The Power of Perspective: The Importance of Maintaining a Clear and Sustained Point of View in Writing”
TY. Motivation for Performance
Being able to understand the different types of motivational theories helps leaders to build stronger organizations. It is important to focus on employees’ motivation to provide a supportive workplace that helps propel employees towards achievement of organizational goals.
The following Course Outcomes are assessed in this assignment:
MT302-3: Analyze theories of motivation to improve employee performance.
GEL-1.02: Demonstrate college-level communication through the composition of original materials in Standard English.
GEL-6.02: Incorporate outside research into an original work appropriately.
You read about motivation and were provided an opportunity to practice with motivation concepts. Now you will apply motivation concepts to a work situation. Read the fictional scenario and then address the checklist items provided below in an expository essay.
Scenario (fictional):
The Timber Building Company modifies and builds portable offices and homes based on customized plans. The company has been in business 35 years and has prided itself on providing a very competitive salary and great benefits as well as retaining most of their original employees. While they originally began the company doing creative designs and one-of-a-kind housing and office buildings, much of the routine work in the factory is now done robotically. They still need a supervisor and technicians to keep the operations running, as well as the construction crew who actually deliver and construct the products on site. Although the designs might be modified slightly now, they are already in the company computer and ready to produce with some small modifications when needed. There are two main engineers, one who predominantly works on high-end mansions, and the other who predominantly works on corporate office projects from Timber’s main offices.
The CEO and president (the husband and wife team who are the founders), are the ones who meet with prospective corporate clients and negotiate the prices and building parameters. While the company used to construct low-income housing as well, the clients are now almost exclusively wealthy private clients or corporate titans. The CEO and the company president are beginning to think about retirement. They want to keep the company running, but they cannot understand why the two engineers seem unmotivated when they are receiving such competitive salaries and great benefits with 3 weeks’ vacation a year. In addition, the production line has had more problems of late, and the supervisor seems to be coming in late several times a week, as have the technicians. They are worried about the future of the company they built.
Checklist: Minimum Submission Requirements
Using critical thinking and analysis:
Summarize the problems at the company that are possibly affecting employee motivation and performance.
Analyze motivation theories as provided in your text and learning activities (providing proper attribution) to explain the engineers’ lack of motivation.
Name the theory or theories.
Define the theory or theories.
Explain how the theory or theories apply/applies to the scenario.
Analyze motivation theories as provided in your text and learning activities (providing proper attribution) to explain the supervisor’s, technicians’, and construction crew’s lack of motivation.
Name the theory or theories.
Define the theory or theories.
Explain how the theory or theories apply/applies to the scenario.
Explain how the CEO and president might better motivate employees to improve performance.
Do some research in the Purdue Global Library and provide a short quote with the appropriate citations from each of at least two scholarly* articles that integrate research into your analysis to provide support for your claims. These citations should have accompanying references on the separate reference page following current APA format and style. (Access current APA formatting and citation resources in the Unit 1 Reading area. For additional writing resources, see the Academic Success Center resources in the Academic Tools area of the course.)
Your essay should demonstrate a clear and sustained point of view.
Submit your 2- to 3-page expository essay with additional title and reference pages using APA formatting and citation style to the Dropbox. -
“Exploring the Development and Motivations of Contemporary Tourism: A Comprehensive Analysis”
DESCRIPTION OF THE TASK
The submission of a written essay that discusses a chosen
topic using a wide variety of research materials (900 words excluding
references). You are required to research and gather relevant information and
supporting evidence by exploring various sources such as books, scholarly
articles, online databases, and credible websites.
1. Explain the development of contemporary tourism.
2. Explain the travel motivations with Push and Pull
factors, Maslow’s Hierarchy and Plog’s theory (you must take examples and
statistics related to the tourism arrivals in different categories and
countries). This task will require you to include all the following: 1. The
major events of the history which contributed towards the development of
contemporary tourism.
2. Explain and define
the travel motivations.
2.1 Discuss the
differences between Crompton’s push and pull factors
2.2 Explain Maslow’s
Hierarchy and its relation to travel motivations.
2.3 Explain Plog’s theory of travel motivations.
2.4 Discuss the Travel Career Patterns Model and the
motivational factors for tourist.
3. You must include 10 references in CCCU-Harvard
referencing style (Books, Journal articles and Websites) and direct and
indirect in-text citations.
Introduction (100 words) The introduction serves to grab the
reader’s attention, provides an overview of the topic, and outlines the scope
of the essay. You must include the title statement, 2 or 3 definitions of
tourism and the structure of essay. The first section (200 words) Introduce the
concept of contemporary tourism and the history of tourism.
The second section (500 words) Explain travel motivational
theories. ▪ Define and explain the travel motivations. ▪ Explain Crompton’s
theory of Pull and Push factors of tourism with examples and statistics. ▪
Explain Maslow’s Hierarchy related to Travel Motivations with examples and
statistics. ▪ Explain the theory of Plog’s related to Travel Motivations with
examples and statistics. ▪ Discuss the Travel Career Patterns Model and the
motivational factors for tourist.
It is important to ensure a smooth transition between
paragraphs and maintain a logical flow of ideas. The evidence presented
throughout the essay to support arguments and ideas can be in form of direct
quotes, paraphrases, statistics, etc.
Conclusions (100 words) The conclusions summarize the main
points discussed in the essay and restates the thesis statement in light of the
evidence presented. (Do not add new information in this section/in-text
citations). -
“Membangun Jiwa Sosial sebagai Pengusaha yang Disiplin, Bertanggung Jawab, dan Toleran dalam Memecahkan Masalah dengan Berpikir Kritis dan Menghargai Sesama”
Tugas ini mengenai bagaimana jiwa sosial kita menjadi pengusaha,disiplin,tanggung jawab,bagaiamana pemecahan masalah,tegangan rasa,toleransi,berpikir kritis,dan bagaimana saling menghargai
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Title: “The Role of Management Information Systems in Global Business and the Impact of Data Breaches: A Case Study of the Equifax Hack” “APA Formatting Practice Assignment”
Course learning outcomes connected to this student deliverable include:
Describe the use and function of management information systems (MIS) in global business today.
Identify the major components of a computer-based information system, including hardware, software, operating systems, and operating environments.
Distinguish the components of wired and wireless telecommunications networks that support Internet, Intranet and Extranet systems which are integral to the successful operations of the modern firm.
Compare, evaluate, and select the most efficient and effective computer-based information systems from a management perspective.
Explain the interdependence and functionality of the hardware and software components of information systems and apply this knowledge to be able to advise and assist MIS staff about technical decisions.
Analyze how information technology can be used to synthesize complex data to enhance sound business decisions.
Examine the ethical and social issues associated with information systems confronting today’s technology managers and the organizations for which they work.
Formulate processes and systems, in conjunction with technology personnel, to best leverage MIS for competitive advantage, including knowledge management, business intelligence, and customer intimacy.
Apply the knowledge obtained in this course in order to evaluate and mitigate security threats to the hardware and software systems of an organization.
Review the CASE STUDY Is the Equifax Hack the Worst Ever—and Why? on pages 331-333 of your text.
Respond to the four Case Study questions on page 333: 8-13, 8-14, 8-15 and 8-16.
You may wish to enhance your submission by comparing and analyzing the similarities and differences to other data breach episodes not discussed specifically in the Case Study. For example, Chief Security Officer (CSO) Magazine Online Editor Dan Swinhoe ranked the Equifax hack as only #6, as of January 2021 (Students may wish to research and locate an updated list for comparison):
Biggest Data Breaches
Adobe
Adult Friend Finder
Canva
Dubsmash
eBay
Equifax
Heartland Payment Systems
LinkedIn
Marriott International
My Fitness Pal
MySpace
NetEase
Sina Weibo
Yahoo
Zynga
Of course it does matter how the rankings were determined:
“CSO compiled this list of the biggest 21st Century breaches using simple criteria: The number of people whose data was compromised. We also made a distinction between incidents where data was stolen for malicious intent and those where an organization inadvertently left data unprotected and exposed. Twitter, for example, left the passwords of its 330 million users unmasked in a log, but there was no evidence of any misuse. So, Twitter did not make this list” (Swinhoe, 2021, ¶2).
Source: Swinhoe, D. (2021). The 15 biggest data breaches of the 21st centuryLinks to an external site.. CSO Magazine Online. January 8, 2021.
MODULE LEARNING OBJECTIVES THAT SHOULD BE EMPHASIZED IN THIS ASSIGNMENT
7-1 What are the principal components of telecommunications networks and key networking technologies?
7-2 What are the different types of networks?
7-3 How do the Internet and Internet technology work, and how do they support communication and e-business?
7-4 What are the principal technologies and standards for wireless networking, communication, and Internet access?
8-1 Why are information systems vulnerable to destruction, error, and abuse?
8-2 What is the business value of security and control?
8-3 What are the components of an organizational framework for security and control?
8-4 What are the most important tools and technologies for safeguarding information resources?
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Links to an external site.Your total submission should be approximately 5 pages, including the cover page and references, or about 3 pages of double-spaced text. Be sure to follow the APA template provided for formatting, plus a sample student paper, and of course, spell and grammar check. An annotated sample paper is also provided for more detailed formatting help. Complete information can be found on the APA Style websiteLinks to an external site..
Post as a Microsoft Word attachment to the Canvas drop box prior to 11:59 PM on the Sunday due date. This assignment drop box stays open for students to post this week from Monday at 12:01 AM until the following Wednesday at 11:59 PM, 3 days after the due date. Late point deductions will be made for each day subsequent to the Sunday due date. No further extensions beyond 3 days late are available. I can not accept any emailed submissions as they do not process via Turnitin and do not archive in the LMS system.