Category: Business and Management

Our course materials for this week emphasize the importance of a well-thought-out digital engagement policy. Your organization’s online presence plays a significant role in shaping the company’s brand and reputation. As Laura Brown reminds us, your primary objective in using social media is to provide value for anyone looking to do business with you. For any organizational policy to be effective, however, you and your colleagues must be aligned around it. 
Considering the course materials for this week, reflect on your current or most recent organization’s digital engagement. Use the prompts below to organize and share your thoughts:
Does your organization have a digital engagement policy? If so, how effective is it? If not, how should the organization create one?
In what ways does your own professional online presence align with that of your organization?
How do you use social media to promote your own personal brand? How often do you update your social media accounts with accomplishments or newsworthy developments?
What topics do you post about or comment on most frequently? What topics do you avoid posting about or commenting on? Explain why.
After completing this course, what do you plan to change about your presence on social media?
For your discussion posts, please review, integrate, and cite course materials to illustrate your application of sound business communication practices, support for your position(s), and demonstration of thought leadership. 
Here are some references to cite also attached week guidelines
https://www.linkedin.com/pulse/10-ways-social-media-makes-you-better-leader-judy-schramm/ 
https://www.fool.com/the-ascent/small-business/human-resources/social-media-policy/ 
https://everyonesocial.com/blog/social-media-in-the-workplace/ 
https://everyonesocial.com/blog/executives-on-social-media/

Problem this research should be about. Call centers (United Healthcare) are experiencing a rise in
mistakes, causing more frustration for callers 
The purpose of this assignment is to conduct internal and external research to determine viable solutions that could be implemented to solve an identified problem.
For this assignment, you will create an Excel spreadsheet that summarizes the data collection you have completed. The spreadsheet should indicate the date on which particular data were collected, the source of the data collected, the type of data (qualitative or quantitative), and a one- or two-sentence summary of the data findings. Name the Excel spreadsheet as follows: lastname.firstname.datacollection.xlsx.
Please note that as part of the research process, taking the initiative to speak with management and then requesting and reviewing business metrics and operations reports will allow you to find the data you need for the project while also showing your employer that you can be proactive and use critical thinking to solve problems within the organization.
Part 1:
The first step in data collection is to conduct research. You are looking for specific, measurable data (statistics and numbers) related to how the problem is affecting the organization. This information should be recorded in the form of a chart or graph that presents the data so key decision makers can see the “cost” of failing to address the problem. Use the study materials for assistance with creating Excel graphs and charts that can be used to illustrate your findings.
Part 2:
Next, conduct additional research to learn what has already been done to address this problem within the organization. Ask questions and interview individuals who assisted with the implementation of previous solutions used to address the problem. Prior to meeting with individuals, develop a list of questions about previous solutions. Consider factors such as customer importance, efficiency, quality, employee satisfaction, and cost effectiveness. You will want to make sure you ask questions that allow you to gather measurable data and include information about how successful previous solution options were in addressing each of the problems. When you have completed your research, the findings should be summarized in an illustration using at least one chart or graph that represents the data you have collected. Use the study materials for assistance with creating Excel graphs and charts that can be used to illustrate your findings.
Part 3:
The last step in determining potential solutions is to conduct external research. Using Internet and industry resources, research ways other companies have addressed this issue or one very similar to it. Look for specific information related to the customer response, efficiency, quality, employee satisfaction, and cost effectiveness of solutions others have implemented. Find at least five potential solutions you can consider for solving the problem you have identified. Your goal in conducting this research is to find practical examples and measurable data related to how other companies, and related industries, have resolved the same problem or one very similar to it. When you have completed your research, the findings should be summarized in an illustration using at least one chart or graph, representing the data you have collected. Use the study materials for assistance with creating Excel graphs and charts, as this will help illustrate your findings.
Submit the data collection Excel spreadsheet and the three data summary charts/graphs you have created from the research conducted to your instructor.
The three charts/graphs you create will be used again in your Business Proposal Presentation in Topic 7, as well as within the Final Business Proposal you will submit in Topic 8. Evidence of revision from instructor feedback will be assessed on the final business proposal.

Final Assessment Outline
Competency Name: BUS 240 Change Management
Competency Statement: This course will analyze the forces that drive organizations to change, examine impediments to change, and
survey a range of approaches for making organizational change more effective. This course provides practical skills for managing and
leading change in your personal life and within any organization. Organizations change in order to develop new systems, capabilities,
or structures so that it can add value to its stakeholders. Change management is a systematic approach for implementing strategies for
effective change. In this competency, students will learn change management theories, processes, strategies, resistors and drivers so
that they can implement effective change in their personal and professional life
Final Assessment Title: Professional Change Management Plan
Competency Learning Outcomes (CLOs)
1. Identify factors that drive change within an organization, community, and individual
2. Identify barriers to change
3. Apply change management models and concepts to demonstrate an understanding of strategies to implement change
effectively
4. Demonstrate the interpersonal skills needed to successfully navigate change, including teamwork, communication,
problem-solving, and critical thinking
Purpose of the Assessment
The final assessment for this competency is to create a professional change management plan based on research. You must include a
summary of the various change management processes and strategies described throughout the competency, a plan to overcome
common resistors to change, the methods you will use to drive change, and how you plan on leading effective change based on your
leadership style. You will submit a paper in which you articulate your change management plan for the organization you are a part of. In
this assignment, you will try to answer the question, “How will I lead this change initiative effectively?” The purpose of this assessment
is to demonstrate a competent knowledge of change management and how it applies to organizational development.
Submission Artifacts:
Imagine you work for a mid-size company that designs software products. Top management is looking to increase profits by either
creating a new product, identifying a new market, or increasing production efficiency. The CEO sees a lot of potential in you and wants
to give you a major change project. She has asked you to assess the company’s needs and develop a change management strategy to
either create a new product, identify a new market, or increase production efficiency.
Based on this information, create a professional change management plan that includes the following sections:
● An introduction that includes general information about change management and its history, including a definition. Also include
a general description about the various types of organizational change and which one you plan on changing.
● An overview of the various change management processes and strategies and the one you plan on using to drive effective
change in your organization (include results from Milestone 1).
● A summary of how you plan on addressing common resistors of change, conflicts that may arise (include results from Milestone
2) and what types of drivers of change you plan on using to effectively lead the change initiative.
● An overview of your leadership style (include results from Milestone 3) and how your style will help or hinder the change
initiative.
● A conclusion that summarizes your professional change management plan
Submission: Final
You will have a chance to submit a rough draft (which will not be graded). If you choose to submit a draft you will receive feedback
from your instructor. This feedback will help you with your content, grammar, citations, and formatting. After receiving the
feedback, make any necessary revisions to your paper.
When you are ready, submit your final draft. The final draft of your paper is the only grade you will receive for this competency.
Your grade will be based on a rubric listed below. It is important to follow the directions for the paper and make any changes
necessary that are suggested by your instructor.
File Logistics:
● Your paper should be a 1,500-2,000 words (not including title or reference pages)
● Be typed and double-spaced, using 12-point font, with 1 in. margins on all sides.
● Follow APA format.
● Include your name and page numbers in the header/footer.
● Reference a minimum of three scholarly journals or articles
● Cite sources, parenthetically and in the reference page. Citations must follow APA format.
Check Before Submission:
Before submitting, double-check you have met the criteria noted below. Did you….
• Include milestone activities and results
• Give a detailed summary of the various change management processes, strategies, and organizational types
• Support your summaries with research and scholarly references
• Clearly state your professional change management strategy and how you will implement it into the organization
• Clearly respond to the question: “How will I lead effective change in my organization?”
• Use three or more scholarly sources, course readings, and self-assessment data to support analysis
• Assure that your paper flows logically, is well written and meets the required minimum length
• Proofread for accurate spelling, grammar, and punctuation
• Follow APA formatting standards
Submit your Work
● Your completed final assessment documents should be submitted through the Final Assessment link of your competency.
● Please note, that you can upload multiple files to the Final Assignment link.
● Make sure the files are converted to a doc or docx file. (you can share Google Doc and MS OneDrive documents from the
“Choose Existing Activities” button)
● To upload a file, click “Upload File” and choose the file(s) from your desktop:
More tutorial resources can be found at the UMPI Student eLearning Hub
Final Assessment Rubric
Criterion Exemplary- 4 Proficient- 3 Developing- 2 Emerging- 1
Professional Change
Management Plan
Clearly states
professional change
management plan and
connects it to change
theories, strategies, and
processes. Clearly
responds to the
question: “How will you
lead effective change in
your organization?”
States professional
change management
plan with limited
connection to change
theories, strategies, and
processes. Responds to
the question “How will
you lead effective
change in your
organization?”
States professional
change management
plan with erroneous
connections to change
theories, strategies, and
processes. Vaguely
responds to the
question: “How will you
lead effective change in
your organization?”
Fails to state
professional change
management plan and
provides no connections
to change theories,
strategies, and
processes. Fails to
respond to the question:
“How will you lead
effective change in your
organization?”
Change resistors, drivers
and conflict resolution
Demonstrates
sophisticated
understanding of change
resistors and change
drivers and how to
manage them. Includes
several strategies for
handling conflict
resolution.
Demonstrates adequate
understanding of change
resistors and change
drivers and how to
manage them. Includes
some strategies for
handling conflict
resolution.
Demonstrates partial
understanding of change
resistors and change
drivers and how to
manage them. Includes
a strategy for handling
conflict resolution.
Demonstrates surface
understanding of change
resistors and change
drivers and how to
manage them. Does not
include any strategies
for handling conflict
resolution.
Personal Leadership
Style
Clearly articulates
personal leadership style
and how that will affect
their change
management plan.
Thoughtfully evaluates
Articulates personal
leadership style and how
that will affect their
change management
plan. Sufficiently
evaluates connections
Somewhat articulates
personal leadership style
and how that will affect
their change
management plan.
Weakly evaluates
Does not articulate
personal leadership style
and how that will affect
their change
management plan. Fails
to evaluate connections
Criterion Exemplary- 4 Proficient- 3 Developing- 2 Emerging- 1
connections between
their leadership style
and change
management. Clearly
articulates the
importance of
self-efficacy and growth
mindset in leading
effective change.
between their
leadership style and
change management.
Articulates the
importance of
self-efficacy and growth
mindset in leading
effective change.
connections between
their leadership style
and change
management. Briefly
describes the
importance of
self-efficacy and growth
mindset in leading
effective change.
between their
leadership style and
change management.
Does not describe the
importance of
self-efficacy and growth
mindset in leading
effective change.
APA Formatting Uses three or more
scholarly sources, course
readings, and milestone
activity data to support
analysis. The paper is
logical, well-written, and
the required length.
Spelling grammar and
punctuation are
accurate. APA formatting
standards are followed
with no errors.
Uses two scholarly
sources, course
readings, and milestone
activity data to support
analysis. The paper is
logical, well-written, and
the required length.
There may be one or
two minor errors in
spelling, grammar,
and/or punctuation. APA
formatting standards are
followed with a few
minor errors.
Uses one source, course
reading, and milestone
activity data to support
analysis. The paper is
somewhat logical and
well-written but is too
long or short. Some
errors in spelling,
grammar, and/or
punctuation. APA
standards are somewhat
followed but with
numerous errors.
Does not use outside
sources to support
analysis. The paper lacks
clarity and may be
confusing as well as too
long or short. Numerous
errors in spelling,
grammar, and/or
punctuation. Limited if
any adherence to APA
standards  

Discussion Questions:
1.  Define Entrepreneurship
2.  Define free enterprise economics
3. List the five roots of opportunities and the characteristics of opportunities in starting a business
4. Identify the characteristics of profit in business startup
5. Define SWOT analysis and the purpose in business start up
6.  Define a feasibility analysis
7.  Understand the concepts of a Business Canvas
8.  Differentiate the components of a Business Plan

This journal entry is for me to better understand student response to the novel To Kill A Mockingbird. This novel is considered a “classic”, and therefore, it is often read in school curriculums, despite being controversial. I would like you to write a journal entry below in which you reflect on the following topics:
Did you like the novel? Why or why not?
Did you understand the novel? Why or why not?
Did the use of the racial slur make you uncomfortable or hurt your feelings? Why or why not? (Of course it makes us all uncomfortable, I’m looking for whether it made you VERY uncomfortable to the point where you didn’t want to read the novel)
Do you feel this novel was worthwhile as a part of the curriculum this year? Did it make you reflect on anything? 
Would you recommend this book to someone? Why or why not?
Write this in the paragraph form as a journal entry– not simply a list of answers to the question. 
Your response must be 350 words minimum.

Discussion topic:
Successful entrepreneurs never stop learning about their customers and competitors. Whether this was the first time or the tenth time you purposefully researched your market, you undoubtedly learned something new.
Create a post in which you share some of the insights you gained. What resources did you use for your research, and why? Were there any surprises? Did you recognize opportunities to segment your customers so you can narrow your focus? What major questions about your customers or competitors remain unanswered? 
Instructions:
You are required to participate meaningfully in all course discussions.
Limit your comments to 200 words.
You are strongly encouraged to post a response to at least two of your peers’ posts.
My business is a travel agency.

Exercise Topic #2: Do an Internet search for “job description.” Review three different job descriptions and then answer the following questions for each of the jobs:
What are the job specifications?
Are the physical demands mentioned?
Is the job description task-based or competency-based?
How might you change this job description to obtain more qualified candidates?
Make sure you relate some part of this assignment to the chapter content in the OER Textbook.

file (p431183) is my project outline and there are some sources but I’m not sure its good sources so use some of them and add other sources please.
file (fc300 written project ATI AY) is instructions .
file(High sample 1-3) is sample of this report so look at it.
My overall report is mentioned at file (p431183)
I hope I can check it before Saturday 11pm to edit. 

Simulation with Forecasting and Risk
This simulation will take approximately 70 minutes after which you will organize your thoughts and notes in a written paper. Take notes on what actions you took and why.
Simulation – Hammond, J. (2016). Global supply chain management simulation V2, HBR, Product # – 8623-HTM-ENG  
Compose your thoughts about which options you chose during the simulation including the criteria you used to select options, the tradeoffs you considered, and any analysis you conducted.
Explain your choice relative to forecasting, and whether average, consensus or other method was preferred and why.
Specify how you identify project risks and what the potential impacts of risks are in your simulation choices.
Convey the impact of the boardroom discussions on your subsequent rounds.
Finalize your thoughts about the simulation play, and what you learned about forecasting and risk.
Submission Requirements
Prepare a 3- to 4-page paper (not including the required title and reference pages and the appendix) detailing and compiling the specifics to items 1-5 above.
Support your paper with a minimum of two current (published in the most recent five years) credible sources from the CSU Global Library (available in the left-hand navigation panel), in addition to any course textbooks or lecture material you decide to use. https://csuglobal.libguides.com/library
Format your entire paper according to the CSU Global Writing Center (available in the left-hand navigation panel).c

UNIT 1 Assignment: Exploring Management Through History
Objective: The objective of this assignment is to delve into the historical evolution of
management theories, understand the concept of management through different eras, and analyze
the competencies required in today’s dynamic business environment. Be sure to provide clear
discussions, with connection to course content, provide examples, and analysis and perceptions.
Instructions:
I. Assess Historical Theories on Management:
a. Research and identify at least two significant historical management theories or
approaches (e.g., classical, behavioral, contingency).
b. For each theory, provide a brief overview, including its key principles, proponents, and
contributions to the field of management.
c. Critically analyze the relevance and applicability of each theory in modern
organizational settings. Consider factors such as technological advancements,
globalization, and changing workforce dynamics. Consider how they would or would not
work within today’s workforce.
II. Understanding the Evolution of Management:
a. Define what management means from a historical perspective. How has the concept of
management evolved?
b. Discuss the fundamental functions of management as proposed by early theorists (e.g.,
planning, organizing, leading, controlling).
c. Explore how the understanding of management has transformed to encompass broader
aspects such as strategic leadership, organizational culture, and innovation management.
III. Competencies for Today’s Business Environment – Current Events:
a.Identify and discuss the key competencies that managers need to succeed in today’s
rapidly changing business landscape.
b. Analyze the importance of competencies such as adaptability, emotional intelligence,
cross-cultural communication, and digital literacy.
c. Provide real-world examples demonstrating the application of these competencies in
various industries and organizational contexts – good or bad.
• Scan the news media, Reuters Online, Wall Street Journal (WSJ – free
access through the Library), the New York Times (NYT), CNNMoney,
Bloomberg.com, Economist.com, or Business Insider to find examples of
management techniques or activities as they relate to material in Chapters
1-3.
Submission Guidelines:
Format: The assignment should be written in paragraph format. You can use bullet points, but
the bullet points must have clear descriptions of the related who, what, where, when, or how.
Length: The assignment should be between 1500-2000 words.
References: Ensure that all sources are properly cited and referenced using APA or MLA citation
style.