Category: Business and Management

You must pick a topic related to Facility Management and go over this in detail about how you have interacted with this in your personal life. This can be related to your work, home 
life school, or anything that impacts your life. 

Scenario
Your presentation to the leadership panel of your company was well received. Now you must create a presentation for a wider audience—stakeholders from inside and outside the company—and include your decisions and recommendations, which were approved by the leadership panel. Remember that your presentation must convey professionalism and be visually appealing as well as informative.

1. Briefly summarize Smith and
Gertner’s articles in a paragraph.
2. Spend most of your response reflecting
on what each has said about happiness and meaning. 
What did you learn?  
What surprised you?         
What did you find yourself disagreeing with?   
What aligns most closely with the experience and wisdom of
your life?
250+ words (feel free to write more!)

Instructions: Submit a Word document, devoting 1 page to each critical element described above. Include a graphic using Power BI for competitors’ relative strengths (p. 1). Place the graphic at the top of the page with bullets underneath.
Scenario
You work as a middle manager for one of the top U.S. producers of luxury and mass-market automobiles and trucks. You are now leading a cross-functional team to move forward with the company initiative. To remain a viable competitor and meet the demands of consumers’ desire for technology, the company’s chief technology officer (CTO) has decided to implement the internet of things (IoT) into its product line.
In Milestone One, you and your cross-functional team looked at risks and benefits of each innovation option, competitors in the market, and the company’s internal capability for moving forward with the innovation. After doing this analysis, you presented your recommendation to various stakeholders about how to proceed. I chose the below.
Add recent technology features into one model and then incrementally into the broader product line (incremental innovation)
The CTO has accepted your recommendation. Now you are ready to develop a strategy for taking the innovation to market. In order to develop a strategy, you will need to look at your competitors’ relative strengths in the current marketplace, to understand how the company compares to your competitors, and to identify the total market and the market’s annual growth rate. Finally, you also need to share your thoughts on how to respond to changes in business conditions. Although no one can predict what is going to happen, it is important to think about how flexible your plan is in order to meet unexpected conditions.
Prompt
Using the recommendation you provided in Milestone One
(see attached as reference), develop a strategic plan to implement the innovation and gain competitive advantage. Use the Sales Forecast, Comparative Growth Data and Comparative Operating Statistics to complete this milestone.
Strategic Plan
Analyze the competitors’ relative strengths in the marketplace.
Write a short paragraph describing the growth rate of each competitor. You will get the solution from the comparative growth data sheet.
How much of the market does each competitor now own? Do you see a trend of gaining or losing market share? Present your findings using Power BI.
Perform your analysis for the cars and trucks category. Create pie charts using columns C and F from the comparative growth Excel sheet in Power BI.
Perform your analysis for the connected cars and trucks category. Create pie charts using columns H and K from the comparative growth Excel sheet in Power BI.
Determine each competitor’s financial strength by looking at their comparative operating data.
Explain how your company’s market share compares to your competitors’.
Is your company gaining or losing market share? Expand on the analysis done in Task 1 above and explain the major factors behind the change in market share.
What is your company’s growth potential in the industry?
How do your company’s financials look compared to your competitors’?
Identify future potential total available market (TAM) and growth for each chosen product/service and technology.
What is the TAM for cars and light trucks?
What is the TAM for IoT-connected cars and light trucks?
What is the projected compound annual growth rate (CAGR) for cars and light trucks?
What is the projected CAGR for IoT-connected cars and light trucks?
Identify the fastest-growing competitor.
Identify ways to adjust if business conditions change.
What can you do if your customers are slow to respond (buy) the innovation?
What can you do if one competitor is overtaking all the others, including your company?
Describe the steps your company needs to take from concept outline to launch. Consider your learning from the previous two modules to ensure the steps are easy to understand for your team.
What is the size of development that will be required?
Will you require additional capital and personnel?
How would you approach determining the timeline from the beginning of development until initial product launch?

1. Briefly describe the company you chose. Provide basic background info on the company such
as the history, the industry/market sector they operate in, etc.
2. Explain a sample scenario of how confidence intervals could be applied to a business problem
within the company. 
3. Explain a sample scenario of how hypothesis tests (one sample or two sample) could be applied
to a business problem within the company.
4. Elaborate on a sample scenario of how ANOVA could be used to look for differences between
three or more groups within the company. 
5. Elaborate on a sample scenario of how correlation and/or regression could be applied to a
business problem within the company. 
6. In summary, explain why learning statistics is important to the field of business analytics.  

Information researched and evaluated during weeks 5 and 6 of this course introduced students to Management Information Systems (MIS) referred to as ERP and CRM. These systems rely on data to be collected and evaluated in order to inform business decisions and manage business operations. The purpose of MIS is to use technology as an enabler for businesses. One of the primary challenges businesses face, however, is that there are so many different systems, each of which provides different services and uses different data. 
For your final assessment, research and compare three different business analytics tools. Present a business case in which you determine the tools that are the best fit for the business. Justify your reasoning and selection criteria.  Your final paper needs to be at least 4-5 pages in length, adhering to APA formatting requirements, not including the cover and reference pages. 

As the manager of a customer service call center, you are evaluating the quality of the call center’s operations. One of the most important metrics in a call center is time in queue (TiQ), the time a customer waits before a customer service representative (CSR) comes on the line to help. To provide the best customer experience, you want your customers’ wait to be less than the 2.5-minute (150 seconds) industry standard. You know that when they wait for too long, customers are more likely to have a negative experience or hang up before being helped.
Another metric you measure in the call center is the handle time, or service time (ST), the amount of time a CSR spends servicing the customer. Last month’s average ST was approximately 3.5 minutes (210 seconds). Your industry experience tells you that average ST can be influenced by a CSR’s level of training, amount of experience, and whether the CSR can provide resolution to the issue quickly. Recently, you tested a strategy to have callers identify the type of issue they are calling about and then route calls to CSRs with expertise in that issue. 
The new protocol (PE) is being tested side-by-side with the current protocol (PT) to see if ST is improved with this strategy. The regional director was hesitant to test the PE protocol for two weeks, already concerned about the customer experience, but agreed to the test. After the first few days, the regional director is anxious to know the results and asks you to send a report. You ask the user experience (UX) team to pull a report for the TiQ and ST for both protocols to analyze. 
Preparation
Review the call time analysis provided by the UX team. You may also review the call time data in Excel, if desired.  
Assessment Deliverable
Write a 350- to 700-word email, or memo, about the PE and PT test results after the first few days. Address the following in your email:
Analyze the impact the new protocol (PE) has had on time in queue and service time.
Determine if the PE protocol should be implemented widely in the call center with what you know so far.
Identify what additional data and analyses would be helpful to determine if the PE protocol is working.
Explain what is likely to happen to TiQ and ST if the PT protocol is kept.
Explain how a sudden increase of 20% more calls might influence TiQ and ST. 
Justify whether the data is sufficient to determine if the PE test is successful. 
Suggest additional metrics and supporting data needed to determine the performance of the call center’s operations.

Select a company that you believe has made an ethical decision or continually acts ethically. Below are a few examples. You may select one from this list or choose another organization that interests you:
Costco (fair wages)
Best Buy (sustainability)
CVS Health (discontinue tobacco sales)
Chick-fil-A (employee education program)
Research this organization and its ethics, and draft an essay that addresses the following:
Describe the ethical decision and its effectiveness.
Identify the culture of the company and how this ethical decision supports or refutes this. Within this discussion, include the organization’s stance of diversity.
Evaluate the ways this ethical decision supports corporate social responsibility.
Evaluate the ways customers perceive their commitment to ethics. For example, has this decision affected customers, sales, and employee moral?
Outline the process the organization used in making this decision.
Other additional information may be added that supports the company’s ethics and ethical decision-making.
Your Unit VII Essay should be at least three pages in length. Include an introduction. You are required to use at least one outside source. Adhere to APA Style when creating citations and references for this assignment.

I will upload what my professor needs changed (titled ‘Teacher Recommendations’) and/or added as well as the original requirements and the actual paper titled ‘Leadership Evaluation’ that needs to be rewritten. 

This is an argumentative essay about the two women Carla and Bethany The play is called “Beauty” by Jane Martin thesis statement, body paragraphs, topic sentences, conclusion