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Final Assessment Outline
Competency Name: BUS 240 Change Management
Competency Statement: This course will analyze the forces that drive organizations to change, examine impediments to change, and
survey a range of approaches for making organizational change more effective. This course provides practical skills for managing and
leading change in your personal life and within any organization. Organizations change in order to develop new systems, capabilities,
or structures so that it can add value to its stakeholders. Change management is a systematic approach for implementing strategies for
effective change. In this competency, students will learn change management theories, processes, strategies, resistors and drivers so
that they can implement effective change in their personal and professional life
Final Assessment Title: Professional Change Management Plan
Competency Learning Outcomes (CLOs)
1. Identify factors that drive change within an organization, community, and individual
2. Identify barriers to change
3. Apply change management models and concepts to demonstrate an understanding of strategies to implement change
effectively
4. Demonstrate the interpersonal skills needed to successfully navigate change, including teamwork, communication,
problem-solving, and critical thinking
Purpose of the Assessment
The final assessment for this competency is to create a professional change management plan based on research. You must include a
summary of the various change management processes and strategies described throughout the competency, a plan to overcome
common resistors to change, the methods you will use to drive change, and how you plan on leading effective change based on your
leadership style. You will submit a paper in which you articulate your change management plan for the organization you are a part of. In
this assignment, you will try to answer the question, “How will I lead this change initiative effectively?” The purpose of this assessment
is to demonstrate a competent knowledge of change management and how it applies to organizational development.
Submission Artifacts:
Imagine you work for a mid-size company that designs software products. Top management is looking to increase profits by either
creating a new product, identifying a new market, or increasing production efficiency. The CEO sees a lot of potential in you and wants
to give you a major change project. She has asked you to assess the company’s needs and develop a change management strategy to
either create a new product, identify a new market, or increase production efficiency.
Based on this information, create a professional change management plan that includes the following sections:
● An introduction that includes general information about change management and its history, including a definition. Also include
a general description about the various types of organizational change and which one you plan on changing.
● An overview of the various change management processes and strategies and the one you plan on using to drive effective
change in your organization (include results from Milestone 1).
● A summary of how you plan on addressing common resistors of change, conflicts that may arise (include results from Milestone
2) and what types of drivers of change you plan on using to effectively lead the change initiative.
● An overview of your leadership style (include results from Milestone 3) and how your style will help or hinder the change
initiative.
● A conclusion that summarizes your professional change management plan
Submission: Final
You will have a chance to submit a rough draft (which will not be graded). If you choose to submit a draft you will receive feedback
from your instructor. This feedback will help you with your content, grammar, citations, and formatting. After receiving the
feedback, make any necessary revisions to your paper.
When you are ready, submit your final draft. The final draft of your paper is the only grade you will receive for this competency.
Your grade will be based on a rubric listed below. It is important to follow the directions for the paper and make any changes
necessary that are suggested by your instructor.
File Logistics:
● Your paper should be a 1,500-2,000 words (not including title or reference pages)
● Be typed and double-spaced, using 12-point font, with 1 in. margins on all sides.
● Follow APA format.
● Include your name and page numbers in the header/footer.
● Reference a minimum of three scholarly journals or articles
● Cite sources, parenthetically and in the reference page. Citations must follow APA format.
Check Before Submission:
Before submitting, double-check you have met the criteria noted below. Did you….
• Include milestone activities and results
• Give a detailed summary of the various change management processes, strategies, and organizational types
• Support your summaries with research and scholarly references
• Clearly state your professional change management strategy and how you will implement it into the organization
• Clearly respond to the question: “How will I lead effective change in my organization?”
• Use three or more scholarly sources, course readings, and self-assessment data to support analysis
• Assure that your paper flows logically, is well written and meets the required minimum length
• Proofread for accurate spelling, grammar, and punctuation
• Follow APA formatting standards
Submit your Work
● Your completed final assessment documents should be submitted through the Final Assessment link of your competency.
● Please note, that you can upload multiple files to the Final Assignment link.
● Make sure the files are converted to a doc or docx file. (you can share Google Doc and MS OneDrive documents from the
“Choose Existing Activities” button)
● To upload a file, click “Upload File” and choose the file(s) from your desktop:
More tutorial resources can be found at the UMPI Student eLearning Hub
Final Assessment Rubric
Criterion Exemplary- 4 Proficient- 3 Developing- 2 Emerging- 1
Professional Change
Management Plan
Clearly states
professional change
management plan and
connects it to change
theories, strategies, and
processes. Clearly
responds to the
question: “How will you
lead effective change in
your organization?”
States professional
change management
plan with limited
connection to change
theories, strategies, and
processes. Responds to
the question “How will
you lead effective
change in your
organization?”
States professional
change management
plan with erroneous
connections to change
theories, strategies, and
processes. Vaguely
responds to the
question: “How will you
lead effective change in
your organization?”
Fails to state
professional change
management plan and
provides no connections
to change theories,
strategies, and
processes. Fails to
respond to the question:
“How will you lead
effective change in your
organization?”
Change resistors, drivers
and conflict resolution
Demonstrates
sophisticated
understanding of change
resistors and change
drivers and how to
manage them. Includes
several strategies for
handling conflict
resolution.
Demonstrates adequate
understanding of change
resistors and change
drivers and how to
manage them. Includes
some strategies for
handling conflict
resolution.
Demonstrates partial
understanding of change
resistors and change
drivers and how to
manage them. Includes
a strategy for handling
conflict resolution.
Demonstrates surface
understanding of change
resistors and change
drivers and how to
manage them. Does not
include any strategies
for handling conflict
resolution.
Personal Leadership
Style
Clearly articulates
personal leadership style
and how that will affect
their change
management plan.
Thoughtfully evaluates
Articulates personal
leadership style and how
that will affect their
change management
plan. Sufficiently
evaluates connections
Somewhat articulates
personal leadership style
and how that will affect
their change
management plan.
Weakly evaluates
Does not articulate
personal leadership style
and how that will affect
their change
management plan. Fails
to evaluate connections
Criterion Exemplary- 4 Proficient- 3 Developing- 2 Emerging- 1
connections between
their leadership style
and change
management. Clearly
articulates the
importance of
self-efficacy and growth
mindset in leading
effective change.
between their
leadership style and
change management.
Articulates the
importance of
self-efficacy and growth
mindset in leading
effective change.
connections between
their leadership style
and change
management. Briefly
describes the
importance of
self-efficacy and growth
mindset in leading
effective change.
between their
leadership style and
change management.
Does not describe the
importance of
self-efficacy and growth
mindset in leading
effective change.
APA Formatting Uses three or more
scholarly sources, course
readings, and milestone
activity data to support
analysis. The paper is
logical, well-written, and
the required length.
Spelling grammar and
punctuation are
accurate. APA formatting
standards are followed
with no errors.
Uses two scholarly
sources, course
readings, and milestone
activity data to support
analysis. The paper is
logical, well-written, and
the required length.
There may be one or
two minor errors in
spelling, grammar,
and/or punctuation. APA
formatting standards are
followed with a few
minor errors.
Uses one source, course
reading, and milestone
activity data to support
analysis. The paper is
somewhat logical and
well-written but is too
long or short. Some
errors in spelling,
grammar, and/or
punctuation. APA
standards are somewhat
followed but with
numerous errors.
Does not use outside
sources to support
analysis. The paper lacks
clarity and may be
confusing as well as too
long or short. Numerous
errors in spelling,
grammar, and/or
punctuation. Limited if
any adherence to APA
standards